Office Update Regarding COVID-19

Closed to the Public until April 17th. In which time we will reassess the Covid19 situation.

Beginning Tuesday, March 24th, 2020, we will be complying with the American Academy of Audiology’s request to change business to non-contact.

We will be closed to the public:

We recognize that having access to hearing well during this time is extremely important, so we will still be available to help you in a variety of ways:

Questions

Monday-Thursday 8-5 we will have staff answering your calls 719-633-2685.

We are also available to answer questions through our email elitehearingcoloradosprings@gmail.com or our contact us form on our website elitehearingofcoloradosprings.com.

Drop-Off Repairs

Monday-Thursday 12-5 we will have staff in office for drop off repairs. Please call and make an appointment.

We ask that you remain in your cars and we will come out to pick up the device needing repaired and deliver it back to your car.

Remote Services

We have telehealth services. We can video conference with you through a HIPAA-secured site to discuss any problems or questions you may have or counsel you about your devices or recent symptoms.

Some hearing aid programming adjustments can also be performed using remote programming via telehealth. This would be a scheduled virtual visit with one of our providers. Availability varies from hearing aid manufacturer to manufacturer and requires the use of a smartphone or tablet to download an app prior to the virtual visit

With telehealth options, you do need internet services, a smartphone, tablet or laptop with video camera.

Supplies & Repairs

We can still mail you any supplies, including batteries, wax guards, chargers, or domes. Normal shipping fees apply.

We can still service and repair your hearing aids by mail. We would be glad to mail you a box with packing materials and a prepaid shipping label if you need.

Existing Appointments

If you, like many of our patients, have come to the realization that NOW is the time to move forward with hearing aids, please reach out to us. We CAN help you hear better now.

If you have an appointment scheduled with us before April 17th, we will be calling you to either reschedule your visit or utilize one of the methods above to help you.

 

Please remember to wear your hearing aids 8-10 hours a day at this time, just like you always should. Consistency of use is so important, not just for your hearing, but for your brain health and access to communication at this time. I also want to remind you that social distancing does not have to mean social isolation. I encourage you to find ways to reach out to the people you care about. In addition, we are here for you. Feel free to reach out to us if you need anything.

Most importantly, please stay home and stay safe. Know that we look forward to continuing to help you with your hearing healthcare now and after we are past this virus.

Thank you for your understanding during this unprecedented time. Please feel free to contact us via phone (719-633-2685) or email (elitehearingcoloradosprings@gmail.com).

Get in Touch

Ask a question or schedule an appointment below.

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4195 Centennial Blvd Colorado Springs, CO 80907

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