Office Update Regarding COVID-19


Using guidelines from the American Academy of Audiology and the state health department, we are open to see you in office. We also have telehealth options.

Anyone entering the building is required to wear a mask for the duration of their office visit. You will be asked health screening questions and have your temperature taken. You will be asked to reschedule your appointment if you exhibit signs of upper respiratory infection.

Our rooms are disinfected after each patient. In order to maintain social distancing in our waiting room, we ask that no more than 1 person join you for your appointment.

Remote Services

We have telehealth services. We can video conference with you through a HIPAA-secured site to discuss any problems or questions you may have or counsel you about your devices or recent symptoms.

Some hearing aid programming adjustments can also be performed using remote programming via telehealth. This would be a scheduled virtual visit with one of our providers. Availability varies from hearing aid manufacturer to manufacturer and requires the use of a smartphone or tablet to download an app prior to the virtual visit

With telehealth options, you do need internet services, a smartphone, tablet or laptop with video camera.
If you are high risk and staying home but are having hearing problems, please call and request a telehealth video appointment. We can discuss your difficulties and develop a plan to help you while keeping you safe.

Supplies & Repairs

We can still mail you any supplies, including batteries, wax guards, chargers, or domes. Normal shipping fees apply.

We can still service and repair your hearing aids by mail. We would be glad to mail you a box with packing materials and a prepaid shipping label if you need.

Please remember to wear your hearing aids 8-10 hours a day at this time, just like you always should. Consistency of use is so important, not just for your hearing, but for your brain health and access to communication at this time. I also want to remind you that social distancing does not have to mean social isolation. I encourage you to find ways to reach out to the people you care about. In addition, we are here for you. Feel free to reach out to us if you need anything.

We look forward to continuing to help you with your hearing healthcare now and after we are past this virus.
Thank you for your understanding during this unprecedented time. Please feel free to contact us via phone (719-633-2685) or email (

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4195 Centennial Blvd Colorado Springs, CO 80907